• Click on "Activate Your Account" at the bottom of the login screen
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  • Step 1
    Click on “ctcLink”

  • Step 2
    Enter your ctcLink ID and password
  • Step 3
    Enter your ctcLink ID. It is a 9-digit number that starts with 101 or 201

  • Step 4
    Click in the answer fields. This will autofill the security questions you set when you activated your account.

  • Step 5
    Answer the questions just like you did when you activated your account.

  • Step 6
    Create a new password and confirm it.

  • Step 7
    Your password has been reset.