Help Desk: Technology Services
Announcements
Summers Hours: College Closed on Fridays until September
Laptop and Calculator Checkout for Summer Quarter
We will be distributing laptops for the summer quarter Monday (June 29th) on a first come first serve basis. Math students will be able to pick up required calculators and BTECH will also be able to pick up their 10 key calculators.
Below you will find a schedule of when it is appropriate to come on campus, based on the first letter in your last name and important information regarding what you will need to bring with you for identification. We will configure the pickup location similar to a drive-through and will be following the current social distancing guidelines to keep the potential exposure risk low. We also ask that you remain in your vehicle during the pickup process.
What do I need to bring?
- Student ID (SID)
- Summer quarter schedule (digital or physical copy are both acceptable)
What time can I come to the Yakima or Grandview Campus?
- A – F 9:00 AM – 11:00 AM
- G – N 11:30 AM – 1:30 PM
- O – Z 2:00 PM – 4:00 PM
- Evening 5:30 PM – 7:30 PM (Available to students that are not able to come at their assigned times)
Location Maps
Please see the map below for your respective campus for our drop off location (blue star).
Yakima Campus
We will be checking out laptops by Raymond Library (Blue Star) Please drive up from Lot H.
Grandview Campus Students
We also ask that you remain in your vehicle during the pickup process.
We are available and committed to making this transition as smooth as possible for you, please do not hesitate to reach out if you have any questions.
Have a great quarter!
Questions
Call 509.574.4717 for assistance. helpdesk@yvcc.edu
Office Location
Our physical locations are closed to the public through Fall Quarter 2020.
Hours
Monday – Friday
7:30 am – 4:30 pm
Closed Friday during summer
Location
Prior Hall, Building 01, Room 171
Contact
509.574.4717
helpdesk@yvcc.edu
FAQs
The Student Portal link is located at the top of the YVC website or directly at https://my.yvcc.edu/students/
You will need your SID (Student Identification #) and birthdate.
User Name: (9 Digits) 865xxxxxxx
Password: (6 Digits) xxxxxx
Your Password (YVC PIN) is set to your date of birth without the leading zero in the month field. Example: If you were born in months January thru September do not use a zero before the month, mm/dd/yy, June 2, 1998 the PIN = 60298.
How to login into Student Email and Office 365
Your student email
All email addresses will use the format: firstName.middleInitial.lastName1234@student.yvcc.edu
For example, if your name is John L Doe and your SID is 123456789, your email address will be: John.L.Doe6789@student.yvcc.edu
Email Password
Is normally your YVC PIN (birthdate), with no leading zero.
Example: If you were born in months January thru September do not use a zero before the month. m/dd/yy, June 2, 1998 the PIN = 60298
Student email and Office Portal login
Use the Office Portal to access all the Office 365 Apps including your email. Login with your student email and you will be redirected to another page where you will login with your email address and Student PIN.
Input your student email address and click the tab button, do not click sign in.
You will be redirected to a second page that should read Yakima Valley Community College Federation Login.
Verify your email and PIN and click the sign-in button.
Install Office 365
The first time you sign in it will show you a screen with options to install Microsoft Office products and a list of available online applications you can use, similar to the one shown below:
Using Outlook
From this page, you can log in to your email by clicking on the Mail Icon:
OneDrive
Remember OneDrive is in the Microsoft cloud. If you have important papers or files that you want to backup, you can drag-drop them into Documents, or use the upload feature.
Printable Directions
Printable instructions on How to Access Your Student Email.
Connect to YVCC – Student and use your Student ID & PIN
Username: (9 Digits) 865xxxxxxx
PIN: (6 Digits) xxxxxx
There is also a YVC-Guest Wi-Fi option on campus.
Your YVC PIN default is set to your date of birth without the leading zero in the month field. Example: If you were born in months January thru September do not use a zero before the month, mm/dd/yy, June 2, 1998 the PIN = 60298.
Proctored Testing Hours vary by campus. Testing services are closed on holidays and services may be limited during breaks and during the summer.
Placement Testing hours vary by campus. Testing services are closed on holidays and services may be limited during breaks and during the summer.
To access additional resources from Help Desk, please log into your portal.
Portal links are also located on the top of the website.