/Help Desk
Help Desk2017-12-28T21:54:35+00:00

Help Desk

​Technology Services

Monday – Friday
7:30 am – 4:30 pm
Prior Hall, Building 01, Room 171
509.574.4717

To access additional resources from Help Desk, please log into your portal.

Student Portal
Staff and Faculty Portal

FAQs

How do I access the Student Portal?2018-05-01T23:01:27+00:00

The Student Portal link is located at the top of the YVC website or directly at https://my.yvcc.edu/students/

You will need your SID (Student Identification #) and birthdate.

User Name: (9 Digits) 865xxxxxxx

Password: (6 Digits) xxxxxx

Your Password (YVC PIN) is set to your date of birth without the leading zero in the month field. Example: If you were born in months January thru September do not use a zero before the month, mm/dd/yy, June 2, 1998 the PIN = 60298.

What is my student email address?2018-05-01T22:43:44+00:00

Student emails are preassigned and use the following format:

FirstName.MiddleInitial.LastName1234@student.yvcc.edu

Example: If your name is John L Doe and your SID is 123456789, your email address will be John.L.Doe1234@yvcc.edu.

Password is (6 Digits): xxxxxx

Your YVC PIN is set to your date of birth without the leading zero in the month field. Example: If you were born in months January through September do not use a zero before the month, mm/dd/yy, June 2, 1998 the PIN = 60298.

How do I access YVC Student Wi-Fi?2018-05-01T22:25:33+00:00

Connect to YVCC – Student and use your Student ID & PIN

Username: (9 Digits) 865xxxxxxx

PIN: (6 Digits) xxxxxx

There is also a YVC-Guest Wi-Fi option on campus.

Your YVC PIN default is set to your date of birth without the leading zero in the month field. Example: If you were born in months January thru September do not use a zero before the month, mm/dd/yy, June 2, 1998 the PIN = 60298.

What are the lab hours?2017-12-05T23:56:01+00:00
Where do I find the current testing hours?2017-12-05T23:43:10+00:00

Proctored Testing Hours vary by campus. Testing services are closed on holidays and services may be limited during breaks and during the summer.

Placement Testing hours vary by campus. Testing services are closed on holidays and services may be limited during breaks and during the summer.

Placement Testing Hours
Where do I take the placements tests listed on the Testing Services website?2017-12-05T23:58:17+00:00
Testing Information