Help Desk
Technology Services
Hours
Monday – Friday
7:30 am – 4:30 pm
Closed Friday during summer
Location
Prior Hall, Building 01, Room 171
Contact
509.574.4717
helpdesk@yvcc.edu
FAQs
The Student Portal link is located at the top of the YVC website or directly at https://my.yvcc.edu/students/
You will need your SID (Student Identification #) and birthdate.
User Name: (9 Digits) 865xxxxxxx
Password: (6 Digits) xxxxxx
Your Password (YVC PIN) is set to your date of birth without the leading zero in the month field. Example: If you were born in months January thru September do not use a zero before the month, mm/dd/yy, June 2, 1998 the PIN = 60298.
How to login into Student Email and Office 365
Your student email
All email addresses will use the format: firstName.middleInitial.lastName1234@student.yvcc.edu
For example, if your name is John L Doe and your SID is 123456789, your email address will be: John.L.Doe6789@student.yvcc.edu
Email Password
Is normally your YVC PIN (birthdate), with no leading zero.
Example: If you were born in months January thru September do not use a zero before the month. m/dd/yy, June 2, 1998 the PIN = 60298
Student email and Office Portal login
Use the Office Portal to access all the Office 365 Apps including your email. Login with your student email and you will be redirected to another page where you will login with your email address and Student PIN.
Input your student email address and click the tab button, do not click sign in.
You will be redirected to a second page that should read Yakima Valley Community College Federation Login.
Verify your email and PIN and click the sign-in button.
Install Office 365
The first time you sign in it will show you a screen with options to install Microsoft Office products and a list of available online applications you can use, similar to the one shown below:
Using Outlook
From this page, you can log in to your email by clicking on the Mail Icon:
OneDrive
Remember OneDrive is in the Microsoft cloud. If you have important papers or files that you want to backup, you can drag-drop them into Documents, or use the upload feature.
Printable Directions
Printable instructions on How to Access Your Student Email.
Connect to YVCC – Student and use your Student ID & PIN
Username: (9 Digits) 865xxxxxxx
PIN: (6 Digits) xxxxxx
There is also a YVC-Guest Wi-Fi option on campus.
Your YVC PIN default is set to your date of birth without the leading zero in the month field. Example: If you were born in months January thru September do not use a zero before the month, mm/dd/yy, June 2, 1998 the PIN = 60298.
Proctored Testing Hours vary by campus. Testing services are closed on holidays and services may be limited during breaks and during the summer.
Placement Testing hours vary by campus. Testing services are closed on holidays and services may be limited during breaks and during the summer.
To access additional resources from Help Desk, please log into your portal.
Portal links are also located on the top of the website.