Help Desk2022-06-16T15:14:09-07:00

IT Help Desk

Login Links

CTCLINK
Student Portal
Staff and Faculty Portal

ctcLink Tutorials

CTCLINK Students
ctcLink Faculty
ctcLInk Faculty
ctcLink ID Lookup Tool
Activate ctcLink Account
Reset ctcLink Password

FAQs

What are the Student Logins for ctcLink, Labs, and Canvas?2022-06-16T14:00:39-07:00

What are the Canvas Access Options?2022-06-15T16:58:15-07:00

Current Students Login

Employee Login

Help

Use your new Yakima Valley College email and the email password to login to Canvas.

Lookup Student Email
Canvas Login

IMPORTANT: Check your Yakima Valley College email regularly; it is how we contact you.

Continue to use your current Canvas login and password.

Canvas Login

New student Email FAQ
Learn About Canvas

Contact Technology Services at 509.574.4717 or helpdesk@yvcc.edu.

How to get your new YVC email2022-05-27T16:54:55-07:00

At the end of the Winter Quarter, your YVC student email address will be updated in preparation for a change in how you’ll log into Canvas. Please log into the YVC Student Portal beginning March 25, 2022, to get your new YVC student email.

Then, at the start of Spring Quarter, the process you’ll use to log into Canvas will change. Rather than using your Student ID number, you’ll need to use your new YVC student email as your username. Your password will remain the same.

When will this change happen?

Your new YVC student email address should be available on March 25, 2022.

The new Canvas login process will take effect on March 25, 2022. We encourage you to try logging into Canvas after that date but before the beginning of Spring Quarter on March 29 to ensure you are able to log into Canvas.

How do you log into your YVC student email?

Use the Office Portal to access all the Office 365 Apps including your email. Log in with your student email and you will be redirected to another page where you will log in with your email address and Student PIN. Detailed instructions about how to log into student email and other Office 365 apps are available in the Help Desk FAQs.

What happens to the existing messages in my current YVC student email?

Any messages in your current YVC email inbox will be deleted when your email address is updated. Please make sure to transfer any emails in your current inbox by March 18, 2022, otherwise, they will be deleted and will not be recoverable. You will want to communicate with others that contact you via this existing email to stop using the email address as of March 18, 2022. Additionally, if you use this email as a login or username you will want to update that information when you get your new YVC email address.

If you have any problems logging into Canvas with your new YVC email address after March 25, 2022, please contact Technology Services at 509.574.4717 or helpdesk@yvcc.edu.

What is my PIN?2022-06-16T13:48:08-07:00

Your PIN is your birthdate.

User Name: (9 Digits) 865xxxxxxx

Password: (6 Digits) xxxxxx

Your Password (YVC PIN) is set to your date of birth without the leading zero in the month field. Example: If you were born in the months January thru September do not use a zero before the month, mm/dd/yy, June 2, 1998, the PIN = 60298.

What is my student email address and how do I access Office 365 apps?2022-03-21T09:27:43-07:00

How to login into Student Email and Office 365

Your student email

All email addresses will use the format: Daisy A Duck will be something along the lines of DADuck000@student.yvcc.edu where 000 is a random 3 digits

Email Password

Is normally your YVC PIN (birthdate), with no leading zero.
Example: If you were born in months January thru September do not use a zero before the month. m/dd/yy, June 2, 1998 the PIN = 60298

Student email  and Office Portal login

Use the Office Portal to access all the Office 365 Apps including your email.  Login with your student email and you will be redirected to another page where you will login with your email address and Student PIN.

screen capture of the Office 365 Login page

 

Input your student email address and click the tab button, do not click sign in.

screen capture of the Office 365 Login page

You will be redirected to a second page that should read Yakima Valley Community College Federation Login.

Verify your email and PIN and click the sign-in button.

screen capture of the Office 365 Login page

 

Install Office 365

The first time you sign in it will show you a screen with options to install Microsoft Office products and a list of available online applications you can use, similar to the one shown below:

screen capture of the office 365 apps

 

Using Outlook

From this page, you can log in to your email by clicking on the Mail Icon:

Outlook icon

OneDrive

Remember OneDrive is in the Microsoft cloud. If you have important papers or files that you want to backup, you can drag-drop them into Documents, or use the upload feature.

OneDrive icon

Printable Directions

Printable instructions on How to Access Your Student Email.

How do I access YVC Student Wi-Fi?2022-04-05T12:00:45-07:00

The “YVCC Students” wi-fi connection and authentication have been updated.  Instructions to connect on a PC or MAC are below.  You may notice that the pop-up page is now gone.  To login you will need your student email and password.

Instructions for a PC

  1. Click the wi-fi button  (network) bottom right of your taskbar.
  2. Click on “YVCC Students”.
  3. Type in student email and password, click enter
  4. Once logged into the machine, click wi-fi button.
  5. Login again with student email and password, click ok.

Instructions for a MAC

  1. Click the Wi-Fi icon  in the menu bar, then choose “YVCC Students” from the menu. If you don’t see the Wi-Fi icon  in the menu bar, choose Apple menu  > System Preferences, then click Network. Select Wi-Fi in the sidebar, then select ”Show Wi-Fi status in menu bar.”
  2. Leave mode on “Automatic”, type email and password.
  3. Click OK.
  4. You may be prompted to accept a certificate. To do this you may need your credentials or password for adding/changing software.

There is also a YVC-Guest Wi-Fi option on campus.

Your YVC Pasword default is set to your date of birth without the leading zero in the month field. Example: If you were born in the months January thru September do not use a zero before the month, mm/dd/yy, June 2, 1998 the PIN = 60298.

If you have any problems logging into wi-fi with your new YVC email address, please contact Technology Services at 509.574.4717 or helpdesk@yvcc.edu.

Office Location

Hours

Monday – Friday
7:30 am – 4:30 pm
Closed Friday during summer

Location

Prior Hall, Building 01, Room 171

Contact

509.574.4717
helpdesk@yvcc.edu

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