/Help Desk
Help Desk2019-09-06T16:52:53+00:00

Help Desk

Technology Services

Hours

Monday – Friday
7:30 am – 4:30 pm
Closed Friday during summer

Location

Prior Hall, Building 01, Room 171

Contact

509.574.4717
helpdesk@yvcc.edu

FAQs

How do I access the Student Portal?2019-06-05T15:49:39+00:00

The Student Portal link is located at the top of the YVC website or directly at https://my.yvcc.edu/students/

You will need your SID (Student Identification #) and birthdate.

User Name: (9 Digits) 865xxxxxxx

Password: (6 Digits) xxxxxx

Your Password (YVC PIN) is set to your date of birth without the leading zero in the month field. Example: If you were born in months January thru September do not use a zero before the month, mm/dd/yy, June 2, 1998 the PIN = 60298.

What is my student email address and how do I access Office 365 apps?2019-09-06T16:48:06+00:00

How to login into Student Email and Office 365

Your student email

All email addresses will use the format: firstName.middleInitial.lastName1234@student.yvcc.edu

For example, if your name is John L Doe and your SID is 123456789, your email address will be: John.L.Doe6789@student.yvcc.edu

Email Password

Is normally your YVC PIN (birthdate), with no leading zero.
Example: If you were born in months January thru September do not use a zero before the month. m/dd/yy, June 2, 1998 the PIN = 60298

Student email  and Office Portal login

Use the Office Portal to access all the Office 365 Apps including your email.  Login with your student email and you will be redirected to another page where you will login with your email address and Student PIN.

screen capture of the Office 365 Login page

 

Input your student email address and click the tab button, do not click sign in.

screen capture of the Office 365 Login page

You will be redirected to a second page that should read Yakima Valley Community College Federation Login.

Verify your email and PIN and click the sign-in button.

screen capture of the Office 365 Login page

 

Install Office 365

The first time you sign in it will show you a screen with options to install Microsoft Office products and a list of available online applications you can use, similar to the one shown below:

screen capture of the office 365 apps

 

Using Outlook

From this page, you can log in to your email by clicking on the Mail Icon:

Outlook icon

OneDrive

Remember OneDrive is in the Microsoft cloud. If you have important papers or files that you want to backup, you can drag-drop them into Documents, or use the upload feature.

OneDrive icon

Printable Directions

Printable instructions on How to Access Your Student Email.

How do I access YVC Student Wi-Fi?2019-06-05T15:49:39+00:00

Connect to YVCC – Student and use your Student ID & PIN

Username: (9 Digits) 865xxxxxxx

PIN: (6 Digits) xxxxxx

There is also a YVC-Guest Wi-Fi option on campus.

Your YVC PIN default is set to your date of birth without the leading zero in the month field. Example: If you were born in months January thru September do not use a zero before the month, mm/dd/yy, June 2, 1998 the PIN = 60298.

What are the lab hours?2019-06-05T15:49:39+00:00
Where do I find the current testing hours?2019-06-05T15:49:39+00:00

Proctored Testing Hours vary by campus. Testing services are closed on holidays and services may be limited during breaks and during the summer.

Placement Testing hours vary by campus. Testing services are closed on holidays and services may be limited during breaks and during the summer.

Where do I take the placements tests listed on the Testing Services website?2019-06-05T15:49:39+00:00

To access additional resources from Help Desk, please log into your portal.

Portal links are also located on the top of the website.