/Help Desk
Help Desk2017-12-28T21:54:35+00:00

Help Desk

​Technology Services

Monday – Friday
7:30 am – 4:30 pm
Prior Hall, Building 01, Room 171
509.574.4717

To access additional resources from Help Desk, please log into your portal.

Student Portal
Staff and Faculty Portal

FAQs

How do I access the Student Portal?2018-05-01T23:01:27+00:00

The Student Portal link is located at the top of the YVC website or directly at https://my.yvcc.edu/students/

You will need your SID (Student Identification #) and birthdate.

User Name: (9 Digits) 865xxxxxxx

Password: (6 Digits) xxxxxx

Your Password (YVC PIN) is set to your date of birth without the leading zero in the month field. Example: If you were born in months January thru September do not use a zero before the month, mm/dd/yy, June 2, 1998 the PIN = 60298.

What is my student email address?2018-07-30T23:52:38+00:00

How to login into Student Email and Office 365

All email addresses will use the format:

Email address: firstName.middleInitial.lastName1234@student.yvcc.edu

For example, if your name is John L Doe and your SID is 123456789, your email address will be: John.L.Doe6789@student.yvcc.edu

Password: Is normally your YVC PIN (birthdate), with no leading zero.
Example: If you were born in months January thru September do not use a zero before the month. m/dd/yy, June 2, 1998 the PIN = 60298

Student email login

Go to this URL http://portal.office.com  Login with your student email and you will be redirected to another page where you will login with your email address and Student PIN.

Download Office 365
Once you have successfully logged into OneDrive, you will see a page Microsoft program links. The different application icons you see can be used directly from the OneDrive to access the apps, however, they are limited in what you can do. As a student, you can download Office 365 from this site free. Follow the directions after clicking the Install Office apps link.

Using Outlook

  • Directly from the OneDrive Cloud, click the Outlook icon to access your email account.
  • Remember OneDrive is in the Microsoft cloud. If you have important papers or files you want backup, you can drag-drop them into Documents, or use the upload feature.

Printable instructions on “How to Access Your Student Email“.

How do I access YVC Student Wi-Fi?2018-05-01T22:25:33+00:00

Connect to YVCC – Student and use your Student ID & PIN

Username: (9 Digits) 865xxxxxxx

PIN: (6 Digits) xxxxxx

There is also a YVC-Guest Wi-Fi option on campus.

Your YVC PIN default is set to your date of birth without the leading zero in the month field. Example: If you were born in months January thru September do not use a zero before the month, mm/dd/yy, June 2, 1998 the PIN = 60298.

What are the lab hours?2017-12-05T23:56:01+00:00
Where do I find the current testing hours?2017-12-05T23:43:10+00:00

Proctored Testing Hours vary by campus. Testing services are closed on holidays and services may be limited during breaks and during the summer.

Placement Testing hours vary by campus. Testing services are closed on holidays and services may be limited during breaks and during the summer.

Placement Testing Hours
Where do I take the placements tests listed on the Testing Services website?2017-12-05T23:58:17+00:00
Testing Information