IT Help Desk
FAQs
At the end of the Winter Quarter, your YVC student email address will be updated in preparation for a change in how you’ll log into Canvas. Please log into the YVC Student Portal beginning March 25, 2022, to get your new YVC student email.
Then, at the start of Spring Quarter, the process you’ll use to log into Canvas will change. Rather than using your Student ID number, you’ll need to use your new YVC student email as your username. Your password will remain the same.
- Go to our Student Email Look-up
- Enter your student ID
When will this change happen?
Your new YVC student email address should be available on March 25, 2022.
The new Canvas login process will take effect on March 25, 2022. We encourage you to try logging into Canvas after that date but before the beginning of Spring Quarter on March 29 to ensure you are able to log into Canvas.
How do you log into your YVC student email?
Use the Office Portal to access all the Office 365 Apps including your email. Log in with your student email and you will be redirected to another page where you will log in with your email address and Student PIN. Detailed instructions about how to log into student email and other Office 365 apps are available in the Help Desk FAQs.
What happens to the existing messages in my current YVC student email?
Any messages in your current YVC email inbox will be deleted when your email address is updated. Please make sure to transfer any emails in your current inbox by March 18, 2022, otherwise, they will be deleted and will not be recoverable. You will want to communicate with others that contact you via this existing email to stop using the email address as of March 18, 2022. Additionally, if you use this email as a login or username you will want to update that information when you get your new YVC email address.
If you have any problems logging into Canvas with your new YVC email address after March 25, 2022, please contact Technology Services at 509.574.4717 or helpdesk@yvcc.edu.
Your PIN is your birthdate.
User Name: (9 Digits) 865xxxxxxx
Password: (6 Digits) xxxxxx
Your Password (YVC PIN) is set to your date of birth without the leading zero in the month field. Example: If you were born in the months January thru September do not use a zero before the month, mm/dd/yy, June 2, 1998, the PIN = 60298.
How to login into Student Email and Office 365
Your student email
All email addresses will use the format: Daisy A Duck will be something along the lines of DADuck000@student.yvcc.edu where 000 is a random 3 digits
Lookup your student email
- You can find your new student email by using the Student Email Lookup Tool.
- Use your ctcLink ID (101 or 202 number) and your birthday on record to look up your student email.
- The older SIDs (865 numbers) will not work in the Student Email Lookup Tool.
- If you do not know your new ctcLink Student ID number: Look up your ctcLink ID
Email Password
Is normally your YVC PIN (birthdate), with no leading zero.
Example: If you were born in the months of January thru September do not use a zero before the month. m/dd/yy, June 2, 1998 the PIN = 60298
Student email and Office Portal login
Use the Office Portal to access all the Office 365 Apps including your email. Log in with your student email and you will be redirected to another page where you will log in with your email address and Student PIN.
Input your student email address and click the tab button, do not click sign in.
You will be redirected to a second page that should read Yakima Valley Community College Federation Login.
Verify your email and PIN and click the sign-in button.
Install Office 365
The first time you sign in it will show you a screen with options to install Microsoft Office products and a list of available online applications you can use, similar to the one shown below:
Using Outlook
From this page, you can log in to your email by clicking on the Outlook Mail Icon.
OneDrive
Remember OneDrive is in the Microsoft cloud. If you have important papers or files that you want to backup, you can drag-drop them into Documents, or use the upload feature.
The “YVCC Students” wi-fi connection and authentication have been updated. Instructions to connect on a PC or MAC are below. You may notice that the pop-up page is now gone. To login you will need your student email and password.
Instructions for a PC
- Click the wi-fi button
(network) bottom right of your taskbar.
- Click on “YVCC Students”.
- Type in student email and password, click enter
- Once logged into the machine, click wi-fi button.
- Login again with student email and password, click ok.
Instructions for a MAC
- Click the Wi-Fi icon
in the menu bar, then choose “YVCC Students” from the menu. If you don’t see the Wi-Fi icon
in the menu bar, choose Apple menu > System Preferences, then click Network. Select Wi-Fi in the sidebar, then select ”Show Wi-Fi status in menu bar.”
- Leave mode on “Automatic”, type email and password.
- Click OK.
- You may be prompted to accept a certificate. To do this you may need your credentials or password for adding/changing software.
There is also a YVC-Guest Wi-Fi option on campus.
Your YVC Pasword default is set to your date of birth without the leading zero in the month field. Example: If you were born in the months January thru September do not use a zero before the month, mm/dd/yy, June 2, 1998 the PIN = 60298.
If you have any problems logging into wi-fi with your new YVC email address, please contact Technology Services at 509.574.4717 or helpdesk@yvcc.edu.
Office Location
Hours
Monday – Friday
7:30 am – 4:30 pm
Closed Friday during summer
Location
Prior Hall, Building 01, Room 171
Contact
509.574.4717
helpdesk@yvcc.edu