We have partnered with BankMobile to deliver our financial aid refund. Partnering with BankMobile Disbursements, allows the college to refund students using secure and efficient delivery methods. Having refund options increased student customer service and processing costs were reduced.
Our institution and BankMobile, a Division of Customers Bank have a contract which allows students more methods of receiving their refunds.
Ensure your mailing address is current
For starters, make sure your mailing address is up-to-date. An address file with important information for BankMobile is sent periodically. It is important that you receive the BankMobile Refund Selection Kit and that BankMobile receives your instructions on how you would like to receive your refunds.
If you have moved or will move at the start of the quarter, also submit your change of address notification to the US Postal Service to avoid delays. Look for the bright green envelope from BankMobile. The instructions inside and personal code will lead you through the set-up process.
How to review and update your address
- Scroll to the top of the webpage and click on the Student Portal link
- Click on My Personal Information
- Verify or update your mailing address and email address
- Even if you are not currently expecting a financial aid refund, you may have one in the future or you may have a refund if a class is canceled or you change your schedule, so set up your account right away.
Have additional questions?
Visit BankMobile to learn more about the options available. Have a specific question? Contact YVC at firstname.lastname@example.org