Dropped from the Class
Non-payment: At least 48 hours prior to class, the course fee must be paid or the participant is dropped from the class.
Retake & Refund Policy
Participants are allowed to retake the training and retest at no additional fee if they are not successful in passing the exam the first time. Individuals must call to schedule a retake of the test during the next available training date following notice of not passing the exam.
Refund and Rescheduling: Students who are unable to make it to class and give YVC at least 48 hours in advance notification prior to the class date.
- Will be eligible for a refund. All refunds take 14-21 business days to be processed.
- May request to be added to the next training date/class only if they have pre-paid for the class. The limit on this type of request is 1 time. If the registrant does not attend the next class the second time, (even if given proper notice) they will not be issued a refund from the YVC business office and they will be removed from the class by the Registration office. The registrant will have to go through the registration process again.
- Provide notification to email@example.com (preferred) or at 509.574.4745.
Non-refund: Students who fail to show up for class will not receive a refund.
Cancellations: If minimum enrollment is not met by the day before the training or there is inclement weather, the class may be canceled. Students will be notified by the phone numbers listed on the registration form and emailed (if the email address is provided). If a class is canceled, students will have the option to be moved into the next flagger certification class at no additional cost or to receive a full refund.