Cultural Competency in Health Care

1. To ensure adequate care and treatment, health-care workers must be able to communicate to the patient and/or family member. This resource was designed by the California Health Careers Resource Consortium to assist students involved in health careers education be familiar with the Spanish and Hmong languages.

Spanish for Health Care Workers
http://www.health-careers.org/resources/Spanish%20Handbook%20Revised.pdf
Hmong For Health Care Workers
http://www.health-careers.org/resources/Hmong%20Handbook%20Revised%203-06.pdf

2. Transforming The Face of Health Professions Through Cultural and Linguistic Competence Education:

The Role of the HRSA Centers of Excellence United States Department of Health and Human Services
http://www.yvcc.edu/coe/pdf/competence.pdf

3. Culturally Competent Nursing Care: A Cornerstone of Caring is a Web-based training course available at www.thinkculturalhealth.org. The course features video-based case studies and interactive tools that can be completed ‘anytime and anywhere’ to accommodate busy nurses. This program is the newest addition to the Office of Minority Health’s portfolio of educational programs designed to eliminate racial and ethnic disparities in health.

4. Hospitals, Language, and Culture: A Snapshot of the Nation Exploring Cultural and Linguistic Services in the Nation’s Hospitals - A Report of Findings. http://www.yvcc.edu/coe/pdf/hlc_paper.pdf.

5. Diversity Web http://www.diversityweb.org/.
DiversityWeb is a project of the Association of American Colleges and Universities’ Office of Diversity, Equity and Global Initiatives (ODEGI). Central to the office’s mission is the belief that diversity and global knowledge are essential elements of any effort to foster civic engagement among today’s college students. To support those goals, the office helps colleges and universities establish diversity as a comprehensive institutional commitment and educational priority.

6. Ethnomed http://ethnomed.org/.
The EthnoMed site contains information about cultural believs, medical issues and other related issues pertinent to the health care of recent immigrants to Seattle or the U.S., many of whom are refugees fleeing war-torn parts of the world. EthnoMed is a joint project of the University of Washington Health Sciences Library and Harborview Medical Center’s Community House Calls Program.

7. Cross Cultural Health Care Program (CCHCP) http://xculture.org/.
Recognizing the diversity and the different ways to health, the mission of the Cross Cultural Health Care Program is to serve as a bridge between communities and health care institutions to ensure full access to quality halth care that is culturally and linguistically appropriate.

8. National Center for Cultural Competence http://www11.georgetown.edu/research/gucchd/nccc/.
The mission of the National Center for Cultural Competence (NCCC) is to increase the capacity of health and mental health programs to design, implement, and evaluate culturally and linguistically competent service delivery systems.

9. Center for Effective Collaboration and Practice http://cecp.air.org/cultural/.
It is the mission of the Center for Effective Collaboration and Practice to support and promote a reoriented national preparedness to foster the development and the adjustment of children with or at risk of developing serious emotional disturbance. To achieve that goal, the Center is dedicated to a policy of collaboration at Federal, state, and local levels that contributes to and facilitates the production, exchange, and use of knowledge about effective practices.

10. U.S. Department of Health and Human Services
The Health Resources and Services Administration (HRSA) and the Office of Minority Health provides information on Cultural Competence Resource for Health Care Providers.
http://www.hrsa.gov/culturalcompetence/
http://hrsa.gov/

11. Book List

12. Culture Clues http://depts.washington.edu/pfes/cultureclues.html
are tip sheets for clinicians, designed to increase awareness about concepts and preferences of patients from the diverse cultures served by University of Washington Medical Center.

13. Language: Challenges and Opportunities http://oregon.gov/DHS/ph/omh/lep/index.shtml
The Department of Human Services Office of Multicultural Health will provide guidance and technical assistance to DHS Public Health Division in fulfilling its responsibilities to provide meaningful access to limited English proficient persons (LEP).